Welcome to Helpful Homecare

Helpful Home Care is dedicated to enabling adults and older adults in Leicestershire with support needs to live independent lives in the comfort of their own home and to participate within the communities they live in.

Our Team

The Team at Helpful Home Care has over 20 years experience working in the NHS and social care services within a diverse range of environments including community care settings. All our care workers undergo strict pre employment checks including one to one interviews, professional references and police criminal record checks. Prior to commencing duties our staff will complete a comprehensive Induction Training Program to ensure that they have the necessary skills and knowledge to carry out their work to the highest standard. Regular refresher courses and specialist training courses are delivered on an ongoing basis together with formal supervision sessions and working alongside more experienced senior staff. You can be relaxed in the knowledge that the carer working with you is knowledgeable and skilled in all the areas to deliver effective care and support to you at all times.

Our Manager is a Registered Occupational Therapist with over 15 years of clinical experience and has a wealth of knowledge and skills working alongside adults and older adults over a wide spectrum of physical, organic and mental health conditions to enable them to live independent lives the way they choose to live them. Maximising Independence and choice is at the heart of the Occupational Therapy profession and therefore at the core of our philosophy at Helpful Home Care.

We will provide you a holistic and comprehensive assessment of your needs at home including an environmental assessment of your safety within the home and liaise with a range of external agencies when required. We will conduct an Occupational Therapy assessment with you to ascertain your requirements following an initial enquiry. You are then able to decide based on the outcome of the assessment what level of package of care you would like. The assessment is based on a no obligation to use Helpful Home Care Services. In these instances we can refer you to the most suitable service for your needs at that time.

Why Choose Helpful Homecare?

We understand the importance of having the right care and support at home. This is why we strive to provide to you the highest quality standard of care based on Respect, Dignity and Choice at all times.

Our service is centred on a truly personal approach and a commitment to quality and we believe that our service users deserve professional support at home. Together we will work alongside our service users and their friends and relatives; supporting independent living, providing peace of mind and reassurance and bringing a positive attitude to the day to day interactions our care staff have with our service users.

We are committed to making a positive difference for everyone who works with us, our service users, staff and strategic partners and our approach is based on open and honest communication.

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